Returns & Exchanges

Due to the perishable nature of our cold-pressed juices and fresh food products, we cannot accept returns once items have left our facility. If you experience an issue with your order quality or delivery, please contact our support team within 24 hours for a resolution.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, immediately check your package to ensure all juices are present and have arrived at a safe, chilled temperature.

• 2.
  Document Any Issues

  If there is damage or a quality concern, take clear photos of the product and the packaging labels to help us process your claim.

• 3.
  Contact Support

  Email our customer care team at support@kreationjuicery.com within 24 hours of receipt, including your order number and any photos taken.

• 4.
  Resolution Process

  Our team will review your request and, if eligible, issue a replacement delivery or a store credit to your account within 3-5 business days.